Terms & Conditions

TERMS & CONDITIONS

These Terms and Conditions (“Terms”) govern your use of the Alice Rose website and online services (the “Services”) and apply to all visitors, users, and others who access or use the Services. 

By accessing or using the Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access or use the Services.

MEMBERSHIP

1.1. Membership is available to individuals who are over 18 years of age and agree to these Terms.

1.2. By becoming a member, you agree to provide accurate and complete information about yourself.

1.3. You are responsible for maintaining the confidentiality of your account and password, and for restricting access to your computer or mobile device to prevent unauthorised access to your account.

1.4. Membership is non-transferable.

1.5. We reserve the right to suspend or terminate your membership at any time, for any reason, with or without notice.

PRODUCTS & SERVICES

2.1. Our website offers products and services for purchase. Prices are subject to change without notice.

2.2. Payment must be received in full before the product or service is provided.

2.3. We reserve the right to cancel any order at any time, for any reason.

2.4. All products and services are subject to availability.

2.5. We reserve the right to modify or discontinue any product or service at any time, with or without notice.

INTELLECTUAL PROPERTY

3.1. All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Alice Rose Creative Ltd or our content suppliers and is protected by copyright laws.

3.2. You may not reproduce, distribute, modify, or create derivative works of any content on our website without our express written consent.

3.3. You may not use our trademarks, logos, or other proprietary graphics without our express written permission.

USER CONDUCT

4.1. You agree to use the Services only for lawful purposes and in accordance with these Terms.

4.2. You agree not to use the Services in any way that could damage, disable, overburden, or impair our website or interfere with any other party's use of the Services.

4.3. You agree not to use the Services to engage in any spamming, hacking, or other illegal activities.

4.4. You agree not to upload, transmit, or distribute any content that is unlawful, defamatory, obscene, or otherwise objectionable.

DISCLAIMER OF WARRANTIES

5.1. We do not warrant that the Services will be uninterrupted or error-free.

5.2. We do not warrant that the results that may be obtained from the use of the Services will be accurate or reliable.

5.3. The Services are provided on an "as is" and "as available" basis without any representations or warranties of any kind, express or implied.

LIMITATION OF LIABILITY

6.1. In no event shall we be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of the Services or the inability to use the Services.

6.2. Our total liability for any and all claims arising out of or in connection with these Terms shall be limited to the amount paid by you, if any, for access to the Services.

GOVERNING LAW

7.1. These Terms shall be governed and construed in accordance with the laws of England and Wales.

AGREEMENT

8.1 These terms and conditions, together with the website's privacy policy and any other legal notices published on the website, constitute the entire agreement between the user and the website regarding the use of the website, membership, products or services.

8.2 If any provision of these terms and conditions is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these terms and conditions, which shall remain in full force and effect.

8.3 By using the website, membership, products or services, users acknowledge that they have read, understood, and agree to be bound by these terms and conditions.

1:1 COACHING AGREEMENT

TIMETABLING OF SESSIONS

If I need to rearrange any appointments, I will give at least 48 hours notice.

I understand that if I fail to give 48 hours notice, my coach will be within her rights to charge for that session. I am not under any obligation to book any more sessions than I feel is necessary.

GROUND RULES 1:1 COACHING

  1. As the client I understand that I am fully responsible for the decisions and choices reached during the coaching sessions.

  2. I understand that ‘coaching’ is a relationship I have with my coach that is designed to facilitate the development of personal goals and develop a plan/strategy for achieving those goals, even when goals are not tangible but focus on finding grounding ways through challenging times.

  3. I understand that coaching is a comprehensive process, which may involve all areas of my life including work, family, health, relationships, education and recreation. I acknowledge that deciding how to handle any issues is my responsibility.

  4. I understand that coaching is not a substitute for counselling, mental health care or substance abuse treatment.

  5. I promise to inform my coach if I am currently in any kind of therapy and that any medical or therapeutic practitioners involved in my care have been advised of my intention to work with a coach.

  6. I agree to commit to the programme of coaching sessions to facilitate the required support. I understand that refunds are not available except in extenuating circumstances.